PAYMENT POLICY

Last Updated: April 20, 2026

At MattCustomWear, we aim to provide a secure and smooth checkout experience for every customer. This Payment Policy explains the payment methods we accept and how we protect your financial information when you place an order with us.

Our Story and Commitment

MattCustomWear with a mission to provide unique decorative and personalized products that bring warmth and personality to every home.

From decorative garden flags to custom gifts and home décor items, our store focuses on products that combine creativity with quality. We understand that when you shop online, trust and security are extremely important. That is why we have implemented secure payment systems to ensure your shopping experience is safe and reliable.

Accepted Payment Methods

We accept several secure payment options to make your checkout process simple and convenient.

  • Credit and Debit Cards: American Express, Diners Club, Discover, Mastercard, and Visa.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
  • Alternative Payment Platforms: Amazon Pay and PayPal.

All payments must be completed at the time the order is placed.

Payment Security

Your security is our priority. The MattCustomWear website uses SSL (Secure Socket Layer) encryption to protect all personal and payment information.

This encryption ensures that:

  • Your payment details remain private
  • Your personal data is securely transmitted
  • Your information is protected from unauthorized access

We do not store or have direct access to your credit card information. All payment transactions are processed through secure third-party payment providers.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing:

  • Your order number
  • Order details
  • Shipping information

If you do not receive a confirmation email within a few minutes after placing your order, please check your spam folder or contact our customer support team.

Payment Processing Time

Payments are processed immediately at checkout.

After payment confirmation, your order will enter our processing stage, which typically takes 1–3 business days (Monday – Friday).

During this time, your items will be prepared, quality checked, and packaged for shipment.

Pricing and Currency

All prices on our website are listed in U.S. Dollars (USD).

Applicable taxes may be added during checkout depending on your shipping location within the United States.

Payment Issues

If your payment is declined or cannot be processed, please:

  • Check that your billing information is correct
  • Ensure your card has sufficient funds
  • Contact your bank or payment provider if necessary

If you continue to experience payment difficulties, please contact our support team and we will gladly assist you.

Contact Information

If you have any questions regarding payments or billing, please contact us.

Name: MattCustomWear
Email: support@mattcustomwear.com
Phone: +1-912-508-1043
Address: 818 Crosby St, Savannah, GA 31415, US